Frequently Asked Questions
1 / What services do you offer?
We offer translation, editing, and bilingual content support.
2 / Who is this service for?
Anyone who needs accurate and friendly translation or bilingual help — individuals or small businesses.
3 / Do I need to be bilingual to use your services?
Not at all! We’re here to help you with either language.
4 / Are your services available internationally?
Yes, we work with clients from anywhere in the world.
5 / Can I use your services for personal or business use?
Yes, we support both personal and business needs.
6 / How do I get started?
You can contact us or choose a plan directly from our website.
7 / Is this an AI or human-powered service?
We are human-powered with smart tools to support us.
8 / How are you different from Google Translate or other free tools?
We provide personalized, culturally accurate, and reviewed translations.
9 / What languages do you currently support?
We currently support English and Spanish. More languages may come soon.
10 / Can I request a new language to be added?
Yes, feel free to let us know and we’ll do our best to accommodate.
11 / What kind of content do you translate?
We translate general documents, emails, captions, posts, bios, and more.
12 / Do you only work with text or also audio/video?
Right now, we only work with written content.
13 / Do you offer document formatting or layout help?
Basic formatting is included. Let us know if you need something specific.
14 / Can you help with grammar and sentence structure?
Yes, we can edit and improve your writing in either language.
15 / Do you localize content for different cultures or regions?
Yes, we adjust tone and wording to match the target audience.
16 / Can I send screenshots or images to translate?
Yes, just make sure the text is clear and readable.
17 / How accurate are your translations?
We aim for high accuracy with a natural, fluent tone.
18 / Will someone review or proofread the translations?
Yes, we always review our work before delivering it.
19 / Do you offer 1-on-1 sessions?
Not at the moment, but we’re working on adding this feature.
20 / What levels of language learners do you help?
We can support beginners to advanced learners with written content.
21 / Are sessions live or pre-recorded?
Currently, we don’t offer sessions. Only written support.
22 / Can I request a specific tutor?
Tutoring isn’t available yet, but it may be in the future.
23 / What do I need to join a session?
Sessions are not active yet, so nothing is needed for now.
